Have questions? We've got answers below!




Have questions? We've got answers below!


unraveled faq

how many people can play at the same time?

Each themed escape challenge is listed with its own player minimums and maximums. If you book a small number of players you may be in the room with people not from your party. We recommend booking all slots if you would like it to be a private event.


How long does it last?

You will have 60 minutes to escape each room. However, you will need to arrive 15 minutes before your scheduled time to check in and be briefed on the room. After your 60 minutes are up we will have a quick recap of your session with you.


Is the room REALLY LOCKED?

Yes, but if that causes you anxiety just call us at 507-4000-FUN and we can work to accommodate you.


What should we bring with us?

Bring your friends and mad puzzle solving skills! Personal items including purses and phones are not allowed in the room, but we provide you with a secured place to store your items when you arrive.


What happens if we don’t escape in time?

Don't worry! At the end of 60 minutes whether you solve the puzzle or not, the room will be unlocked!



Yes! But you will need to give us a call. If you want to request a special time, you will need to book for a full 10 people regardless of the number of people in your group.


How old do participants need to be?

Any one who would like to participate must be at least 10 years old. Anyone under the age of 16 must be accompanied by an adult. 


Do I have to make a reservation?

Yes. You must book ahead of time online. If you are looking for a same day reservation, give us a call and we can let you know if there is any availability.


What happens if I cancel my reservation?

If you let us know that you can't make it at least 48 hours ahead of time we will work with you to reschedule your group. 


If you have any further questions, feel free to give us a call at: